Background
The world is overpopulated with bad managers. Most of the time nothing changes, due to natural inertia and the fact that often their bosses are equally poor at management and communication. For an interesting aside on why this is so predictable, look up the The Peter Principle.
For permanent employees there are, in theory, procedures to deal with problems with bosses and colleagues — however ineffective they usually prove to be. Consultants have no such luxuries. It’s a case of get on with it or walk away, and walking away costs money and damages your reputation with agencies.
What’s It Really Like to Work at a Client?
Normally when you accept a contract, the client is a black box. You have no idea what you’re walking into. Before accepting a contract, wouldn’t you like to know:
- Are the management competent and professional? (Unlikely, but we live in hope)
- Will I have the resources to do a professional job?
- How much corporate nonsense will I have to endure?
- Will I be working in a proper office or a freezing portacabin under a leaking pipe bridge?
- Is there a comfortable working atmosphere?
- Are the permanent staff welcoming to contractors, or openly hostile?
- Is there a decent canteen on site?
- If not, where can I get lunch that won’t bankrupt me?
- What accommodation is available locally and what’s it actually like?
- Is there reliable public transport, or do I need a car?
For larger companies with multiple sites, you can’t simply say ‘XYZ is good’ or ‘ABC is terrible.’ Each location has its own culture, management style, and working conditions. Even within the same site, your experience can vary dramatically depending on the department, project, and team.
Why We Need Your Input
Consultants are routinely taken advantage of by clients, agencies, and payroll companies. The system works because consultants are isolated — you suffer in silence, finish the contract, and move on without warning others.
It’s time to break that cycle. Share your experiences — good and bad — so fellow consultants can make informed decisions. If enough people tell it like it is, maybe things will start to change. At minimum, you’ll help others avoid the worst clients and seek out the better ones.
Your honest feedback today could save another consultant from months of misery tomorrow.
HR Departments: A Frank Assessment
Bottom line – HR’s job is to protect the company, not you.
In my experience, HR departments operate in much the same way as politicians. They say the right things. They use all the correct words, in measured sentences, with appropriate concern for process and procedure. And then, in the main, they do nothing — particularly where consultants are concerned.
This isn’t entirely their fault. HR’s primary function is to protect the company, not the individual. When a permanent employee has a grievance, there are at least formal procedures to navigate, however ineffective they might prove. As a consultant, you’re not even in scope. You’re a supplier. The boiler maintenance company doesn’t get to raise a grievance with HR, and neither do you.
The practical consequence is that HR, when they engage with contractors at all, tend to function as an extension of management rather than an independent check on it. If your manager is the problem, HR is unlikely to be the solution.
This is one of the reasons Maven Net exists. Not because venting is inherently useful, but because accurate information — passed between consultants, outside the reach of the organisations involved — is the only check that actually works.
It’s Always Your Fault
Here is something that doesn’t get said often enough: when a contract ends badly, the consultant’s version of events is almost never heard.
A client reviewing your CV sees a series of short engagements. Some consultants have many of these — three months here, five months there — because that’s the nature of project-based work. The client doesn’t see it that way. They see gaps, and they assume the gaps reflect badly on you.
Perhaps you had a disagreement with a manager and were let go. Perhaps the working environment was sufficiently dysfunctional that you walked away — exercising the only leverage a consultant actually has. From the outside, those two situations look identical: another short stint, another gap. The circumstances are invisible. The assumption is that you were the problem.
And if you did walk out, or if things ended acrimoniously, the story that circulates afterward is rarely your story. Embellished accounts have a way of reaching further than you’d expect.
It’s worth knowing this going in — not to be paralysed by it, but to manage exits as carefully as you manage everything else. Leave properly where you can. Document disagreements. And accept that some situations aren’t recoverable, no matter how right you are.
Maven Net gives consultants somewhere to put the record straight, anonymously and without consequences. Whether that changes anything systemically is an open question. But it’s a start.
Anonymity and the Law
A note on what ‘anonymous’ means on this site — and what it doesn’t.
This site is hosted in Iceland, which provides genuine structural protection against the casual legal pressure that silences most review sites. What it doesn’t do is place the site outside all law. Read our Privacy and Anonymity policy for the full picture, and the Site Rules for what this means in practice before you post.